TERMS AND CONDITIONS

1. SMS Consent Communication

The information (including phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you consent to receive text messages from VP Custom Insurance Solutions, you may receive messages such as:

  • Appointment reminders

  • Follow-up communications

  • Billing or payment inquiries

  • Policy updates and service notifications

Example:
“Hello, this is a friendly reminder of your upcoming appointment. You can reply STOP to opt out of SMS messaging from VP Custom Insurance Solutions at any time.”

3. Message Frequency

Message frequency may vary depending on your account activity and communication needs.

Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

4. Potential Fees

Standard message and data rates may apply depending on your mobile carrier and plan.

5. Opt-In Method

You may opt-in to receive SMS messages from VP Custom Insurance Solutions in the following ways:

  • Verbally, during a conversation with our team

Consent Language Used:
“Do you agree to receive account notifications and customer care text messages from VP Insurance? Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://vpcustomins.com/privacy-policy to see our privacy policy and https://vpcustomins.com/terms-and-conditions for our Terms of Service.”

6. Opt-Out Method

You can opt out of receiving SMS messages at any time by:

  • Replying “STOP” to any message

  • Contacting us directly

7. Help

For assistance, you may:

  • Reply “HELP” to any SMS message

  • Contact us via our website or phone

8. Additional Options

You may choose not to provide SMS consent. SMS communication is not required to receive our services.

9. Standard Messaging Disclosures

  • Message and data rates may apply

  • You can opt out at any time by texting “STOP”

  • For assistance, text “HELP” or visit our Privacy Policy and Terms pages

  • Message frequency may vary